(last updated November 2008)

Fortified Solutions Incorporated is committed to protecting your privacy. Please read the Fortified Solutions Incorporated Online Privacy Statement below and also any supplemental information listed to the right for additional details about particular Fortified Solutions Incorporated sites and services that you may use.
This Fortified Solutions Incorporated Online Privacy Statement applies to data collected by Fortified Solutions Incorporated through the majority of its websites and services, as well as its offline product support services. It does not apply to those Fortified Solutions Incorporated sites, services and products that do not display or link to this statement or that have their own privacy statements.

Collection of Your Personal Information
At some Fortified Solutions Incorporated sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a Fortified Solutions Incorporated billing account.

In order to access some Fortified Solutions Incorporated services, you will be asked to sign in with an password, which we refer to as your credentials. You can use the same credentials to sign in to many different Fortified Solutions Incorporated sites and services, as well as those of select Fortified Solutions Incorporated partners. By signing in on one Fortified Solutions Incorporated site or service, you may be automatically signed into other Fortified Solutions Incorporated sites and services. If you access our services via a mobile phone, you may also use your telephone number and a PIN as an alternative credential to your username and password. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Fortified Solutions Incorporated sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
When you receive newsletters or promotional e-mail from Fortified Solutions Incorporated, we may use web beacons , customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with Fortified Solutions Incorporated, information collected through one Fortified Solutions Incorporated service may be combined with information obtained through other Fortified Solutions Incorporated services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Use of Your Personal Information
Fortified Solutions Incorporated collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

Many of the websites and online services we offer are supported by advertising, and as indicated above, we may use some of the information we collect in order to personalize the ads we show you. However, we designed our systems to select ads based only on data that does not personally and directly identify you. For example, we may select the ads we display according to certain general interest categories or segments that we have inferred based on (a) demographic data, including any you may have provided when creating an account (e.g. age, zip or postal code, gender), general demographic data acquired from other companies, and a general geographic location derived from your IP address, (b) the pages you view and links you click when using Fortified Solutions Incorporated’s and its partners’ web sites and services, and (c) the search terms you enter when using Fortified Solutions Incorporated’s Internet search services, such as Live Search. 
When we display personalized ads, we take a number of steps designed to protect your privacy. For example, we store page views, clicks and search terms used for ad personalization separately from your contact information or other data that directly identifies you (such as your name, e-mail address, etc.). Further, we have built in technological and process safeguards designed to prevent the unauthorized correlation of this data.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Fortified Solutions Incorporated services, such as MSN Hotmail, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Fortified Solutions Incorporated and its affiliates.

Personal information collected on Fortified Solutions Incorporated sites and services may be stored and processed in the United States or any other country in which Fortified Solutions Incorporated or its affiliates, subsidiaries or agents maintain facilities, and by using a Fortified Solutions Incorporated site or service, you consent to any such transfer of information outside of your country. Fortified Solutions Incorporated abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of Fortified Solutions Incorporated and its controlled subsidiaries and affiliates without your consent. Some Fortified Solutions Incorporated sites allow you to choose to share your personal information with select Fortified Solutions Incorporated partners so that they can contact you about their products, services or offers. Other sites, such as www.fortifiedsolutionsinc.com , do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from Fortified Solutions Incorporated on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party).

Some Fortified Solutions Incorporated services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Fortified Solutions Incorporated and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Fortified Solutions Incorporated; (b) protect and defend the rights or property of Fortified Solutions Incorporated (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Fortified Solutions Incorporated services or members of the public.

Security of Your Personal Information
Fortified Solutions Incorporated is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Use of Cookies
Fortified Solutions Incorporated websites use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

Fortified Solutions Incorporated websites use cookies to store your preferences and other information onyour computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.
When you sign in to a site using your Windows Live ID or Fortified Solutions Incorporated Passport Network credentials, we store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Fortified Solutions Incorporated sites and services that depend on cookies.

Use of Web Beacons
Fortified Solutions Incorporated Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

Fortified Solutions Incorporated may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.

Finally, we may work with other companies that advertise on Fortified Solutions Incorporated sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a Fortified Solutions Incorporated site results in a purchase or other action on the advertiser's site.

Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us by clicking ContactUs. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact FSI. FSI will serve as a liaison with Fortified Solutions Incorporated to resolve your concerns.

Contacting Us
Fortified Solutions Incorporated welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our ContactUs.

Fortified Solutions Incorporated Privacy, Fortified Solutions Incorporated, 5751 W Stewarts Mill Rd, Douglasville, Georgia 30135 · (404) 287-0696

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